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Have any Questions?

We know how important it is for parents to ensure they are choosing the right summer camp for their children, and also to have answers to all of their questions once the decision has been made.
Therefore, we have included a set of Altitude summer camp most frequently asked questions below.
If you have any other questions at all, please contact us anytime on info@altitude-camps.com .

About Our Camps

What is the best way to get to camp?

Our camp is based in Verbier, Switzerland, and children travel from all over the world to us each summer. For those coming from outside of Switzerland, the closest airport is Geneva, this is about a 1 ½ – 2 hour drive from Verbier. We can happily arrange to pick your children up from Geneva Airport and drop them back at the end of the camp. Just tick the ‘Return Transfer’ option on the booking form.

For those who live in Switzerland already, children are often driven to camp by their parents, or again we are also happy to pick your children up from Geneva airport on one of our transfers if this is more convenient for you.

How big is the camp?

We accept only up to a maximum of 50 children per week in our camp to ensure we continue to provide a family atmosphere along with a strong sense of community for the children. A small camp means that children can form strong friendships with fellow campers and our staff can also get to know each and every child, allowing for a strong camper-counsellor connection and of course, an individual focus on every camper’s development.

What sort of activities will my child be doing during camp? Do they need to have tried these before?

We offer two different programmes at our camp, Languages or Mountain Adventure. For our language camp children have the option to choose to learn English or French in the mornings.  On the mountain adventure camp children have a programme of adventure activities in the mornings.

Both programmes comes together in the afternoons for multi-sports and excursions, as well as an evening programme for residential campers. Children don’t need to have practised any of these activities before as they will be taught and all abilities are catered for. You can discover more about our programmes on our day and residential camp pages.

About Our Staff

Where do your staff come from?

We have both qualified native English and French language teachers and activity staff working on our camps. Our activity team includes native English speakers, and all our staff have a wealth of experience working with children in their role, and a passion for the job. The majority of our staff work for us on a year round basis and therefore know Verbier, the way the camp works and more importantly, we know them which means we can be confident that they are the best for the job!

What qualifications and training do your staff have?

All our staff hold a CRB check and first aid certificate. Each staff  member is experienced in working with children, and undergoes thorough training prior to the start of camp, covering topics such as safety and risk management,  team building, driving assessments and leadership skills. All language teachers are native speakers of their language and hold teaching qualifications with at least 2 years teaching experience.

What is the staff to camper ratio?

The maximum staff to camper ratio is 1 staff member to every 8 children for all activities. Language lessons are often smaller group sizes with 4 or 5 students in a class due to classes being split by age and also ability. For certain activities we also have extra staff to ensure safety.

About Our Residential Camp

How are the bedrooms organised in the chalets?

Bedrooms are same-sex, and we have 2-4 children per bedroom. All rooms have en-suite bathrooms to encourage hygiene and ensure privacy.  If you are sending friends or siblings and prefer them to be in the same bedroom please do let us know.

Are campers supervised at night?

Our staff stay with the children in the chalet over night to ensure they are kept safe at all times. During the hours of 9AM –9PM children are in groups of no more than 8 campers per staff member, and from 9PM – 9AM our staff in the chalet are on hand in case the children have any homesickness, feel poorly or are generally just unable to sleep.

What if my child gets sick during camp?

All our staff are first aid qualified and able to help in situations where a camper becomes unwell or is injured. For anything more serious there are 3 medical centres in the village as well as a hospital 30 mins away and another 45 mins away. The village is very used to dealing with illness and accident due to the big ski industry in the winter and so it is very well equipped.

Do I need to worry about my first-time camper being homesick?

Every child is different so there is no black and white answer to this question, however for those coming for the first time, they may well feel a little homesick. The team are very caring and again, experienced in dealing with first-time campers so can really help to make children feel more settled and comfortable. Take a look here at our advice for first time campers article where we have some further information.

Travelling as a Family 

If we are a family visiting Verbier, what are our options?

For families, we have many options, it’s really up to you whatever will suit you and your family! Some choose to send their younger children to the day camp and their older children the residential camp and stay nearby. Some families prefer to send all their children to the day camp and stay nearby.

We now also have our Family Programmes where adults can also take advantage of activities and excursions in and around Verbier to make the most of their stay while the children are occupied at camp.

What accommodation is on offer for families?

We have a huge range of properties to propose. There are a selected 4 or 5 in our Family Programmes brochures however our portfolio includes over 50 properties. Whether it is a simple one bed or a glorious staffed chalet, Verbier has a huge variety on availability in summer time. Just let us know your budget and requirements and we will send you options.

How far from the camp are the family properties?

Verbier is a small village and you can pretty much walk everywhere. The majority of properties are within a 30 minute walk to the camp however we can also organise car hire if you prefer and some properties come with a driving service.

What activities are there in Verbier for older teens (15 years +) and adults?

With our Family Programmes, adults can book private lessons for languages, sports coaching, hiking and biking guides, concert tickets, excursions and more. All adult (and teens 15+) bookings are completed on a private basis and so can be tailored to exactly what you want. Check out this page for more info.

Other Questions

What does the cost of the camp cover?

The cost of camp covers all accommodation, meals, language lessons or mountain adventures sports, excursions and all equipment. Children will need to purchase airline tickets and insurance but the rest is included. Some children like to bring pocket money which is OK with us but it is not necessary.

What is your cancellation policy?

For cancellations there is a 50% refund, however for cancellations made within 2 weeks of the camp commencing, no refund is offered.

How much pocket money shall I send?

Pocket money isn’t essential as everything is included as part of the camp however your children may like to bring you a souvenir so CHF 100 per week will be plenty.

Verbier Forecast

August 20, 2018
Intermittent clouds
Forecast August 20, 2018
Mostly cloudy with thundershowers
Forecast August 21, 2018
Partly sunny with thundershowers
Forecast August 22, 2018
Mostly cloudy with thundershowers